Providing Quality and Reliable IT Solutions

Customer : St. Thomas Eye Hospital Annex
Category : Healthcare
Date : 21 September, 2016
Status : Completed
Customer website : http://www.stthomaseyehospital.com/

Description of project

For one leading Eye Hospital, management of refraction and consulting room patient records was a problem: an issue that threatened to increase turnaround time.

The effort vastly improved the company’s planning and execution functions, they knew that in order to succeed in this era of technology their record systems needed to be much more robust than what they are. They turned to PatientTime Limited to improve their patient record systems.

Process of project

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The biggest challenge was that St. Thomas Hospital was not utilizing technology properly. Too much of the work was still being recorded manually, which meant that the numbers took a long time to note down and then to be analyzed. Live data was also not available and decisions can only be made after all the required data and been received. This was holding St. Thomas Hospital back; they knew they could corner more of the market if they had the ability. The work addressed three critical issues for St. Thomas Hospital:

  • Improve sales and operations and production planning:
  • Determine the right inventory level:
  • Optimize the supply chain for perfect order planning:

PatientTime Limited came up with combined cutting edge technology with real world practicality. Everyone knew that the systems had to be replaced, the real challenge was replacing the system without disrupting the whole organization in a negative way.

St. Thomas Hospital Annex employees are now more empowered; St. Thomas Hospital Annex also has the benefit of generating reports instantaneously whenever needed. They can now make decisions on the fly based on the latest real time data.

The effort vastly improved the company’s planning and execution functions, created and implemented a new stock policy .

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